LTC — Customer Engagement Platform
Customer history from audio, simple and personal connection on WhatsApp
A simple platform that helps shops stay close to their customers — without typing, without learning complex software.
Today’s customer has changed
Every customer now has the internet, information, and options. They get recommendations on WhatsApp, see another shop on Instagram. You have a website and social media too — but do you really know what your customers want?
LTC helps you understand that — without complexity, without a heavy CRM. Your staff just speak; LTC handles the rest.
Three simple steps
Staff only record audio
No forms, no typing. Whatever was said is spoken aloud — preferences, budget, what they bought. Speak Gujarati, Hindi, Hinglish, English — whatever is comfortable.
LTC understands everything
Audio becomes text automatically. LTC learns from it — what customers prefer, how much they spend, when they visit. A complete customer profile builds over time.
Light, personal touch on WhatsApp
After 1–2 months, when a customer might forget you, a gentle WhatsApp message — no discount push, no hard sell. Just a reminder that you’re there for them. That’s what builds real relationships.
Real value — customers who come back
In Gujarat, in India, every customer has thousands of options today — ads on social, search on Google, friends’ recommendations. Your competition isn’t just the shop next door anymore — it’s the whole digital world.
The truth is — discounts don’t keep customers. They came for a sale price, they’ll leave for one. But when you know them, remember their preferences, and say the right thing at the right time — they don’t stay just customers; they become advocates.
A full picture of each customer
You see who prefers what, how much they’re willing to spend, what they’re interested in — data that helps you make better decisions.
More repeat customers
A personal touch is remembered. When the right message arrives at the right time, they come back — again and again.
Natural referrals
Happy customers tell friends. They recommend you in WhatsApp groups. That’s organic growth — the strongest kind of marketing.
Easy for employees
No training marathon, no complicated system. Just speak — LTC handles the rest. Privacy is built in — after recording, customer data doesn’t sit on the employee’s phone.
Simple, but powerful
Audio → Auto-transcription
Gujarati, Hindi, Hinglish, English — speak in any language; LTC understands.
Smart customer profiles
Full history, preferences, and buying patterns for every customer — all in one place.
One-tap confirmation
Staff only need to tap one button. Simple and fast.
WhatsApp personal messages
The right message at the right time. No spam, no sales pressure — just relationship building.
Privacy-first approach
After recording, data doesn’t stay with the employee. Managers and owners stay in control.
Smart follow-ups
Automatic reminders after 1–2 months — when it’s the right time to nudge the customer.
Audio → Auto-transcription
Gujarati, Hindi, Hinglish, English — speak in any language; LTC understands.
Smart customer profiles
Full history, preferences, and buying patterns for every customer — all in one place.
One-tap confirmation
Staff only need to tap one button. Simple and fast.
WhatsApp personal messages
The right message at the right time. No spam, no sales pressure — just relationship building.
Privacy-first approach
After recording, data doesn’t stay with the employee. Managers and owners stay in control.
Smart follow-ups
Automatic reminders after 1–2 months — when it’s the right time to nudge the customer.
Straightforward and simple
Pick a plan that fits your needs. No hidden charges, no long-term lock-in.
- Unlimited audio transcription (all languages)
- Personal WhatsApp messages
- Advanced customer profiles and insights
- Full visit history and analytics
- Campaign management
- Custom message templates
- User profiles
- Reporting
- Priority support
Simple terms
- Monthly billing — no long-term contract
- Unlimited audio processing — no minute caps
- Privacy-first — customers can opt out
- Full data control stays with you
Book a demo or ask a question
If you think LTC could be right for your business, or you have a question — reach out directly: