Privacy Policy

1. Information We Collect

When you use Let Them Connect services, we may collect the following types of information:

• Contact information such as name, email address, phone number, and business details provided during registration or demo requests
• Customer interaction data and communication history synchronized from connected systems (WhatsApp, phone calls, etc.)
• Usage analytics and platform activity data to improve our services and user experience
• Technical information including IP address, browser type, device information, and access logs

2. How We Use Your Information

We use the collected information for the following purposes:

• To deliver, maintain, and improve our customer engagement platform and services
• To provide customer support, training, product updates, and respond to your inquiries
• To send you service-related communications, including updates, security alerts, and administrative messages
• To comply with legal obligations, enforce our terms, and protect our rights and the rights of our users
• To analyze usage patterns and trends to enhance platform functionality and user experience

3. Data Security

We implement industry-standard security measures to protect your information. This includes encryption of data both at rest and in transit, secure access controls, regular security assessments, and maintaining data residency in India. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers and partners who assist us in operating our platform, subject to confidentiality agreements
• When required by law, legal process, or government request
• To protect our rights, property, or safety, or that of our users or others
• In connection with a business transfer, merger, or acquisition

5. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly
• Withdraw consent for data processing where consent is the legal basis for processing

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: